FAQs

Services and Process

Old World Roofing offers a comprehensive range of residential and commercial roofing services in Colorado Springs, CO — and has since 1977. Our core services include roof repair, roof replacement, new construction roofing, storm and hail damage repair, and insurance claims assistance. We install the full Owens Corning shingle portfolio including TruDefinition Duration, Oakridge, Duration Storm, Duration Flex, and Duration Designer — all Class A fire-rated, all backed by the Owens Corning Platinum Promise Warranty for up to 20 years.

Beyond roofing, we offer seamless aluminum gutter installation and repair, Valor Gutter Guard installation, gutter cleaning, Velux skylight installation, blown-in Owens Corning attic insulation, and SunRise Solar attic fan installation. We also carry one of the largest discontinued roofing tile inventories in the country — a collection of Eagle, Boral, Monier, Lifetile, Westile, and other discontinued profiles accumulated over 20+ years, available for purchase and nationwide shipping.

We serve homeowners throughout Colorado Springs and surrounding communities including Pueblo, Monument, Briargate, Broadmoor, Manitou Springs, Fountain, and the broader El Paso County area. Our Pueblo location allows us to serve Southern Colorado comprehensively.

If you're not sure whether your situation calls for a repair, a replacement, or something else, the best starting point is a free roof assessment — we'll get on the roof, tell you exactly what we find, and give you an honest recommendation before any decision is made. Schedule yours at /request-estimate/

Yes — and this is one of the areas where our 49 years in the Colorado Springs market makes the most practical difference. Old World Roofing works directly with your insurance adjuster on storm damage claims. We document the damage thoroughly before you file, attend the adjuster inspection when requested, supplement the initial approved scope when it falls short, and advocate for the full repair or replacement your roof requires.

Colorado's Front Range is one of the most active hail corridors in the country, and the difference between a properly documented claim and an underdocumented one can be thousands of dollars in approved coverage. Most homeowners who handle the adjuster process without an experienced roofing contractor end up with a scope that underpays for the actual damage — particularly if the first contractor they called didn't photograph every impact zone or document all affected components.

What you should know: we do not pressure you to file a claim. Our inspection first tells you honestly what your roof has — storm damage, wear, or both — and what an insurance claim would realistically cover. From there the decision is yours. We're here to make sure you have the right information before you make it.

If you've recently experienced a hail event or wind storm in Colorado Springs, call us before you sign anything with another contractor. Our free assessment can be scheduled same-day or next-day in most post-storm situations.

Our free roof inspection covers the full picture — not just the visible surface. When we inspect a roof in Colorado Springs, we're looking at shingle condition, flashing integrity, underlayment performance indicators, ridge cap, ventilation, gutters and drainage, and any areas of existing or potential water intrusion. For storm damage inspections, we photograph every impact zone, measure affected areas, and document the findings in a way that's useful if you choose to file an insurance claim.

After the inspection you receive a clear, honest assessment: what we found, what it means, whether it's wear versus storm damage versus a contractor installation issue, and what your realistic options are — repair, partial replacement, or full replacement. We don't recommend more work than the roof actually requires. If a repair is the right answer, we'll tell you it's a repair.

The inspection is free with zero obligation to proceed. You can use our assessment to make an informed decision on your own, to compare against other estimates, or to file an insurance claim — whatever is most useful to you. We believe you deserve to know exactly what's happening with your roof before anyone asks you to commit to anything.

Yes. Old World Roofing is available 24/7 for emergency roofing situations in Colorado Springs. If you have an active leak, significant storm damage that's left the roof vulnerable, or damage that creates an immediate risk to the structure or interior of your home, we respond outside of regular business hours.

Colorado Springs gets significant weather events — particularly hail from late spring through summer and wind events year-round. When a storm causes damage that can't wait until the next business day, we're reachable. Emergency services include tarping and temporary weatherproofing to protect the interior until a permanent repair or replacement can be scheduled, as well as damage documentation for insurance purposes.

For non-emergency situations, our standard free roof assessment is typically available same-day or next-day. Call us directly for the fastest response.

Pricing and Value

Roof replacement cost in Colorado Springs varies based on home size, roof pitch and complexity, the materials selected, and the extent of any underlying damage discovered during tear-off. As a general reference, most residential full replacements in the Colorado Springs market range from $8,000 to $20,000+, with Owens Corning Platinum Preferred installations at the higher end of that range reflecting premium materials, extended warranty coverage, and certified workmanship.

A few factors that meaningfully affect the final cost: homes with steeper pitches or complex rooflines require more labor. Homes where the decking has been damaged by moisture require additional material replacement. And the shingle product selected — standard Oakridge vs. impact-resistant Duration Storm or Duration Flex — has a material cost difference that affects total project cost.

When storm damage is involved, your homeowner's insurance typically covers the replacement minus your deductible — but only if the damage is properly documented and the claim is filed correctly. The difference between a well-documented claim and an underdocumented one is often several thousand dollars in approved coverage.

Old World Roofing provides a free roof assessment and a clear written scope with pricing before any work begins. You know the full cost before committing. Schedule yours at /request-estimate/.

Old World Roofing offers financing options for qualifying roofing projects. We understand that a roof replacement or major repair represents a significant investment — and for homeowners who want to proceed with quality materials and workmanship but prefer to spread the cost, financing can make that possible without compromising on the roof your Colorado Springs home deserves.

For projects involving insurance claims, the insurance payout typically covers the bulk of the replacement cost minus your deductible, which reduces or eliminates the financing need for most storm damage situations. For non-claim projects — aging roofs, new construction, or home sales preparation — financing can be arranged before the project begins.

Contact us directly to discuss financing options for your specific project. We'll walk you through the available terms and help you understand the full cost picture before you make any decisions.

The honest answer depends on three factors: the age of your roof, the type and extent of the damage, and whether the damage is isolated or widespread across multiple roof planes.

A roof that is 5–10 years old with localized storm damage in one or two areas is typically a strong repair candidate — the roof still has years of useful life, the damaged section can be addressed without disrupting the rest, and the insurance claim, if applicable, covers repair rather than full replacement.

A roof that is 15–20+ years old with widespread hail impact across multiple planes, compromised underlayment, or damage to the ridge and flashing is usually a replacement candidate. At that age and damage extent, repairing sections while leaving aged material in place creates ongoing maintenance issues — and in most cases, insurance will support a full replacement claim when the damage documentation supports it.

There's also a middle option: a partial replacement covering only the affected planes, which is appropriate in some situations.

The most important thing is getting an honest assessment from a contractor who will tell you what the roof actually requires rather than what maximizes the project value. Old World Roofing has been giving Colorado Springs homeowners straight answers on this question for 49 years. Our free inspection tells you what you have and what the realistic options are before anyone makes any decisions.

Storm Damage and Insurance

The first 48 hours after a hail event are the most important — and also when homeowners are most vulnerable to making costly mistakes. Here's what we recommend:

Step 1: Don't sign anything with an unfamiliar contractor. After a major hail event in Colorado Springs, out-of-state storm chasers arrive within 24 hours. They knock doors, create urgency, and depend on homeowners signing before they have time to verify who they're dealing with. Before you sign any contractor agreement, verify their Colorado contractor license, their insurance coverage, and their BBB standing. A legitimate local contractor will welcome this and will not pressure you to sign on the spot.

Step 2: Document visible damage yourself. Walk your property and photograph your gutters, downspouts, window screens, AC unit condenser fins, and any visible roof damage from the ground. These secondary items show hail impact clearly and support your insurance claim. Don't wait — photos taken within 24 hours carry more weight than photos taken after other contractors have been on the roof.

Step 3: Call a trusted local roofing contractor before contacting your insurance company. Getting a professional damage assessment before you file gives your claim much stronger documentation. Old World Roofing can typically schedule a free post-storm inspection same-day or next-day. We document everything properly, tell you honestly what the damage requires, and can be present with your adjuster if you choose to file.

Step 4: Check your policy for reporting windows. Most Colorado homeowner's insurance policies require storm damage to be reported within 12–24 months of the event. Don't wait so long that the filing window closes.

Most Colorado homeowner's insurance policies cover roof replacement or repair when the damage is caused by a covered peril — hail and wind are the most common in Colorado Springs, and both are typically covered under standard homeowner's policies.

What determines whether your specific claim is approved — and for how much — comes down to three things: your policy type (replacement cost value vs. actual cash value), the age and condition of your roof at the time of damage, and how thoroughly the damage is documented when the claim is filed.

Colorado law requires insurance companies to pay for damages caused by a covered peril, but adjusters approve based on what is documented in the inspection. A contractor who photographs every impact zone, measures every damaged section, and clearly distinguishes storm damage from pre-existing wear significantly increases what gets approved — compared to a contractor who submits a general claim without proper documentation.

Old World Roofing works directly with insurance adjusters on claims and has processed hundreds of hail and storm damage claims in Colorado Springs over 49 years. We know what documentation is needed, how to supplement when an initial approved scope is insufficient, and how to advocate for what your roof actually requires. If you have questions about whether your damage qualifies for a claim, our free inspection gives you an honest answer before you file anything.

Hail damage is not always visible from the ground — and what is visible from the ground often represents only a fraction of the actual damage. Here are the indicators to look for:

From the ground: Check your gutters and downspouts for dents — hail impacts on aluminum gutters are often the clearest visible indicator of a significant hail event. Check window screens for circular perforations, and look at any exposed aluminum trim or flashing for impact marks. If your neighbors are getting their roofs inspected, that's a reliable signal that your roof was also in the affected area.

On the roof surface (requires an inspection): Hail impact on asphalt shingles leaves what's called "bruising" — a soft, circular indentation where the granule surface has been displaced and the asphalt mat beneath is exposed or cracked. This is not always visible from the ground, and it may not look dramatic, but it compromises the shingle's ability to shed water and accelerates aging. A qualified roofing inspector identifies bruising by touch as much as by sight — which is why drive-by assessments are inadequate for insurance documentation.

When in doubt, schedule an inspection. Old World Roofing provides free hail damage inspections throughout Colorado Springs. If we find damage, we document it properly for your insurance claim. If we don't find damage, we tell you that — and you have no obligation to proceed with anything. Knowing the condition of your roof after a hail event is always worth the information.

Trust and Credentials

The most significant difference is one that no other roofing contractor currently operating in Colorado Springs can match: we have been at the same address, serving the same market, continuously since 1977. That's 49 years of Colorado weather, Colorado insurance adjusters, Colorado building codes, and Colorado homeowners. The next-oldest competitor in our market has been operating for approximately 17 years.

That tenure matters practically — not just as a credential. We know the adjusters who review local claims. We know which code requirements have changed and when. We've seen every common failure point in Colorado roofing, because we've been called to fix them for five decades. Storm chasers follow the damage and leave. We were here before the last hail event, and we'll be here for the next one.

On the credentials side: Old World Roofing holds Owens Corning Platinum Preferred Contractor status and CertainTeed Master Shingle Applicator designation simultaneously — the only roofing company in Colorado Springs that holds both at the same time. OC Platinum Preferred is the highest certification tier Owens Corning offers, held by fewer than 1% of contractors nationally, and it allows us to offer the Platinum Promise Warranty for up to 20 years covering both materials and labor.

We are also BBB A+ accredited since 1991 — 35 consecutive years without a lapse — and have received three BBB Excellence in Customer Service Awards (2007, 2015, and 2017).

We're a three-generation family business. Founded by John Whitley, a retired U.S. Army Officer. Led today by his son Rolf and grandson Marshall. This is not a marketing story — it is the literal ownership structure of the company.

As an Owens Corning Platinum Preferred Contractor — the highest certification tier OC offers — Old World Roofing can provide the Owens Corning Platinum Protection Warranty, which is the most comprehensive coverage available in the Owens Corning warranty system.

The Platinum Protection Warranty covers both materials and labor, not materials alone. It is transferable if you sell your home, which means it adds value to your property as well as protection while you own it. Coverage duration varies by product and scope — up to 20 years depending on the shingle line selected.

This warranty level is only available through Platinum Preferred Contractors. A standard roofing contractor, or one without OC certification, cannot offer Platinum Protection regardless of which OC shingles they install.

We also install CertainTeed products under our Master Shingle Applicator designation, which carries CertainTeed's SureStart Protection warranty.

Your specific warranty details — coverage duration, what's included, transferability terms — are explained clearly before installation and provided in writing after completion.

Materials and Technical

Colorado's climate creates specific demands that most national roofing recommendations don't account for: hail frequency, UV intensity at altitude, significant temperature swings, and heavy snow loads at higher elevations. Here's how to think about shingle selection for a Colorado Springs home:

For homes in hail-prone areas (which includes most of Colorado Springs): Class 4 impact-resistant shingles are worth serious consideration. These shingles carry an UL 2218 Class 4 impact rating — the highest available — and are specifically tested for hail impact. Owens Corning offers two Class 4 options: Duration Storm and Duration Flex (SBS-modified asphalt). The insurance premium discount for installing Class 4 shingles in Colorado is significant — often 20–30% reduction in roof coverage premium, which can offset the additional material cost within a few years.

For homeowners prioritizing longevity: Duration series shingles feature Owens Corning's patented SureNail Technology, which uses a fabric strip in the nailing zone for improved wind resistance. For Colorado Springs' occasional high-wind events, this is a meaningful performance difference from standard shingles.

For energy efficiency: Owens Corning Duration Cool shingles contain solar-reflective granules that reduce roof surface temperature, which in turn reduces attic heat buildup and cooling load. At Colorado's altitude, where solar intensity is 20–22% higher than sea level, this is a more significant benefit than at lower elevations.

Old World Roofing stocks the full Owens Corning residential shingle portfolio and can help you evaluate the right product for your home's specific exposure, age, and insurance situation during your free assessment.

Yes. Old World Roofing installs Class 4 impact-resistant shingles and is familiar with the specific Colorado homeowner's insurance discount benefits that make them worth considering for many Colorado Springs homes.

We offer Owens Corning Duration Storm and Duration Flex (SBS-modified asphalt) — both rated UL 2218 Class 4, the highest impact resistance classification available for asphalt shingles. These are not "hail-proof" — no shingle is — but they are significantly more resistant to impact damage than standard shingles and carry an extended warranty under their impact-resistant designation.

The practical reason many Colorado Springs homeowners opt for Class 4: most major carriers operating in Colorado offer a documented discount on homeowner's insurance roof premiums for Class 4 shingles — typically 20–30%. Over a 20-year roof lifespan, the cumulative discount frequently exceeds the modest additional material cost.

We also carry Owens Corning's Woodmoor and Woodcrest profiles — Class 4 rated, 130 MPH wind rated, designed specifically for the Western/Mountain US climate profile where Colorado Springs sits.

Ask about Class 4 options during your free roof assessment.

Geography and Availability

Old World Roofing serves homeowners and commercial properties throughout Southern Colorado from two physical locations — our primary office at 4750 Chromium Drive in Colorado Springs (80918) and our Pueblo location at 429 S. Neilson Avenue.

Our primary service area covers all of El Paso County, including Colorado Springs, Black Forest, Security-Widefield, Fountain, Falcon, Monument, Briargate, Broadmoor, Manitou Springs, and the communities surrounding Fort Carson, Peterson Space Force Base, Schriever Space Force Base, NORAD/Cheyenne Mountain, and the Air Force Academy.

From our Pueblo location, we serve Pueblo and surrounding Pueblo County communities.

For our discontinued tile sales service, geography is not a limitation — we ship Owens Corning Eaglelite, Boral, Monier, Lifetile, and other discontinued profiles anywhere in the United States.

Yes. Old World Roofing has served commercial and industrial clients in Colorado Springs and Southern Colorado since 1977. Commercial roofing requires different products, installation methods, and project management than residential work — flat and low-slope roofing, TPO and modified bitumen systems, and commercial-grade ventilation and drainage are all different disciplines from residential shingle installation.

We work with commercial and industrial property owners, property managers, and general contractors on new construction, replacement, and repair projects. Our commercial work is supported by the same Owens Corning Platinum Preferred credential and CertainTeed Master Shingle Applicator designation that back our residential work.

For commercial property inquiries, contact us directly to discuss your project scope, timeline, and whether our commercial capabilities are the right fit for your specific building type and roofing system.

Still Have Questions? We've Been Answering Them in Colorado Springs Since 1977.

If you didn't find what you were looking for, the fastest answer is a free conversation with our team. Old World Roofing has been helping Colorado Springs homeowners navigate roof repairs, replacements, hail damage claims, and everything in between for nearly 50 years — honestly, completely, and without pressure. Call us, or schedule your free roof assessment and we'll take it from there.

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